Check a booking
Open My Bookings with your booking ID and phone number to see your driver, car and fare.
TAXIMELABook NowTAXIMELABook NowQuestions about a booking, a payment or a trip? Reach the Taximela team on any of the channels below and we will help you sort it out.
Keep your booking ID and the mobile number you booked with handy, so we can find your trip quickly.
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Open My Bookings with your booking ID and phone number to see your driver, car and fare.
Read how refunds work in our Refund & Cancellation policy before you contact us.
Own a cab? Apply on the driver partner page and our team will review your details.
Your booking ID (it starts with TM for website bookings) and the mobile number you booked with. For payment issues, keep the payment ID from your confirmation too.
If the payment went through but the booking did not complete, the page shows your payment ID. Send that ID to our support so we can fix it quickly.
Driver details are shared once a driver accepts your trip, on the mobile number you booked with. You can also check My Bookings at any time.
Contact us as early as you can with your booking ID. The fare may change with the new distance.
Pick your route, compare cars and book in a couple of minutes.